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KSE Venue Tours at Ball Arena

KSE Venue Tours at Ball Arena

Walk In Tours

Walk In Tour Info

For groups of 14 or less, Walk-In Tours of Ball Arena do not require reservations and last approximately 90 minutes.

Mondays & Wednesdays – 10:30AM & 1:00PM

Saturdays – Currently suspended, stay tuned for updated times and information.   

NO TOURS on Sundays & Holidays

Walk-In Tour Prices

Adult (13-54)  - $15.00

Children (3-12) - $12.00

Senior (55 7 Up) - $12.00

Military (w/ID) - $10.00

Child (0-2) – Free

Ball Arena Walk-In Tour Tickets

If you have any additional questions, please email us directly at KSEVenueTours@TeamKSE.com

Unavailable Tour Dates

We will be unable to offer tours while we are hosting a special event/concert. This is a subject to change throughout the year.  If you have any additional questions, please email us directly at KSEVenueTours@TeamKSE.com.

Tours are not currently available on Saturdays, Sundays & Holidays.

Arriving for your tour

  • Park in Camry South Lot for all tours (west side of the arena).
  • Enter through the main doors
  • Pre-purchased tickets - present your QR code from the confirmation of purchase email  
  • On site tickets: can be purchased with the Tour Guide in the Grand Atrium at the Tour Kiosk using our QR code
  • All guests 18 and over must present a valid government issued ID.
  • Small cameras allowed, however, NO video cameras or recording devices are permitted.
  • No bags larger than 4in x 6in x 1.5in will be permitted in to Ball Arena. There is no bag check available for bags larger than this size. This will be our standard for all events unless otherwise specified by a special event/tour.
  • Due to enhanced security policies, all tour guests will be required to pass-through walk-through metal detectors.
  • All guest must check in with Security after providing proof of purchase to our Tour Guides.
  • Medical and diaper bags 14"x14"x6" or smaller are permitted. All guests entering with medical or diaper bags are subject to x-ray screening upon entry.

Additional Information

  • All sites on the tour are subject to current availability.
  • All dates and times may be subject to change without notice.
  • Tickets are non-exchangeable and non-refundable.
  • All tours are wheelchair accessible, however wheelchairs and strollers are not available to rent.
  • For Guests needing interpreting services, please call 303.405.8556. (We require notice of at least 3 business days for tours requesting interpreting services.)
  • The Ball Arena reserves the right to cancel all or part of a tour.
  • Note: Due to the frequent changing of the arena floor, Ball Arena will look different depending on the upcoming event.
  • Notice: All persons specifically consent to and are required to sign in and wear a certified credential prior to entry. Any person or property that could affect the safety of Ball Arena occupants/property will be denied entry.

If you have any additional questions, please email us directly at KSEVenueTours@TeamKSE.com or call (303) 405-8556

Group Tours

Group Tour Info

Group booking will resume in September 2023 for KSE Venue Tours at Ball Arena. Please stay tuned to our website for more information. If you have any additional questions, please email us directly at KSEVenueTours@TeamKSE.com

For groups of 15 or more, Group Tour Reservations are required. KSE Venue Tours - Ball Arena walking tour lasts approximately 90 minutes.

Reserve Group Tour

Reservations must be made at least 2 weeks in advance for all groups. If your group exceeds 15, please email KSEVenueTours@TeamKSE.com for further availability. Groups can book up to 90 days in advance and call (303) 405-8556 or email KSEVenueTours@TeamKSE.com.

 A tour guide fee will be assessed for no-shows or cancellations within 48 hours. Groups who arrive with significantly less members than originally booked may also be subject to a fee. Group tours can be booked on a non-tour day for an additional fee.

Group Tour Prices

Group rates for 15 or less will be standard pricing per person.

Group rates for 16 or more will be $12.00 per person.

Additional Fee for group bookings on non-tour days - $60.00

For additional Group rates and availability, please contact our Tours representative at (303) 405-8556 or email KSEVenueTours@TeamKSE.com.

Unavailable Tour Dates

We will be unable to offer tours while we are hosting a special event/concert. This is a subject to change throughout the year.  If you have any additional questions, please email us directly at KSEVenueTours@TeamKSE.com.

Tours are not currently available on Saturdays, Sundays & Holidays.

Winter Tours (October - May)

Mondays & Wednesdays – 10:30AM & 1:00PM

Saturdays – Currently suspended, stay tuned for updated times and information.   


NO TOURS on Sundays & Holidays

Summer Tours (May – October)

Mondays & Wednesdays – 10:30AM & 1:00PM

Saturdays – Currently suspended, stay tuned for updated times and information.   


NO TOURS on Sundays & Holidays

Arriving for your tour

  • Please bring a student or group roster list to expedite check-in.*
  • Park in Camry South Lot for all tours (west side of the arena).
  • Bus Parking – Guest can be dropped off in loading zone and busses can enter at 12th to park in Prius lot.
  • Enter through main entrance.
  • Check in with Tour Guide at the Security Desk.
  • Purchase your tour tickets with the Tour Guide at the Tour Kiosk.
  • All guests 18 and over must present a valid government issued ID.
  • Small cameras are allowed, however, NO video cameras or recording devices are permitted.
  • No bags larger than 4in x 6in x 1.5in will be permitted in to Ball Arena. There is no bag check available for bags larger than this size. This will be our standard for all events unless otherwise specified by a special event/tour.
  • Due to enhanced security policies, all tour guests will be required to pass-through walk-through metal detectors.
  • Medical and diaper bags 14"x14"x6" or smaller are permitted. All guests entering with medical or diaper bags are subject to x-ray screening upon entry.

Additional Information

  • All sites on the tour are subject to current availability.
  • All dates and times may be subject to change without notice.
  • Tickets are non-exchangeable and non-refundable.
  • All tours are wheelchair accessible, however wheelchairs and strollers are not available to rent.
  • For Guests needing interpreting services, please call 303.405.8556. (We require notice of at least 3 business days for tours requesting interpreting services.)
  • The Ball Arena reserves the right to cancel all or part of a tour.
  • Note: Due to the frequent changing of the arena floor, Ball Arena will look different depending on the upcoming event.
  • Notice: All persons specifically consent to and are required to sign in and wear a certified credential prior to entry. Any person or property that could affect the safety of Ball Arena occupants/property will be denied entry.