@Model.Name

Kroenke Sports & Entertainment Job Openings

  • CLUB SERVICES EXECUTIVE
  • ACCOUNT EXECUTIVE, SEASON TICKET SALES - COLORADO RAPIDS
  • ACCOUNT EXECUTIVE, GROUP TICKET SALES - COLORADO RAPIDS
  • SPORTS RETAIL - GAME NIGHT STAFF (VARIABLE HOUR)
  • CLUB SERVICES MANAGER
  • SECURITY AGENT - VARIABLE HOUR
  • NETWORK ENGINEER
  • CRM SPECIALIST
  • SR PAYROLL ANALYST
  • PROMOTIONS ASSISTANT, RADIO
  • ON CALL PAINTER
  • DIRECTOR, HUMAN RESOURCES
  • GUEST RELATIONS REPRESENTATIVE - VARIABLE HOUR
  • INSIDE SALES REPRESENTATIVE, COLORADO RAPIDS SALES ACADEMY
  • ACCOUNT EXECUTIVE, RADIO
  • COLORADO RAPIDS STREET TEAM (ON CALL)
  • SECURITY AGENT, (DICKS SPORTING GOODS PARK)

CLUB SERVICES EXECUTIVE

REPORTS TO: Manager, Club Sales and Service

RESUME DEADLINE: Friday, June 23, 2017

SUBMIT RESUME TO: jobs@pepsicenter.com

________________________________________________________________________

MINIMUM POSITION RESPONSIBILITIES:
· Develop and build strong relationships with all dual team club accounts through proactive communication, including seat visits, phone calls, emails, client office visits, and other communication creating personalized experiences through them.
· Provides high-end level of service to existing & new dual team club membership accounts.
· Meets defined renewal and sales goals. Including, but not limited to dual team club seats, Club Lexus Memberships, annual suite leases, and team and concert suite rentals.
· Maximize customer satisfaction, attendance, and participation in all programs.
· Superior working knowledge of ticket memberships, pricing and benefits.
· Represents and actively promotes the team at special events, including Avalanche home games, Nuggets home games, and Pepsi Center events.
· Achieves outbound call goal on a daily basis to support team’s efforts of customer satisfaction and sales goals.
· Acquires knowledge and understanding of the fans, their changing preferences, needs, wants and demographics.
 
MINIMUM POSITION QUALIFICATIONS:
· Strong attention to detail, time management, and organizational skills.
· Strong verbal and written communication skills.
· Ability to exhibit good judgment and strong decision-making skills.
· Working knowledge of ticketing systems, Microsoft Dynamics (CRM), Excel, Word and Power Point.
· Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.
· Bachelor’s degree or equivalent combination of education and experience.
· Minimum of one year sales and service experience in professional sports or like industry.
· Ability to work a varied schedule including evenings, weekends and holidays.

ACCOUNT EXECUTIVE, SEASON TICKET SALES - COLORADO RAPIDS

REPORTS TO: MANAGER, SEASON TICKET SALES

DEPARTMENT: TICKET SALES, COLORADO RAPIDS

RESUME DEADLINE: JULY 5, 2017

SUBMIT RESUME TO: jobs@dsgpark.com


MINIMUM POSITION RESPONSIBILITIES:

· New ticket sales focusing on Colorado Rapids Season Tickets, Partial Packages, Suites, Premium Products and Group Sales.

· Resourceful ability to prospect, network, set appointments, fill “pipeline” and aggressively sell all available ticket packages.

· Handles a high level of sales activity, including a minimum of 350 sales activities per week and 3 sales appointments per week. Sales activities include cold calls, social selling, e-mails, appointments, etc.

· Develop and execute season ticket ROI for business-to-business programs.

· Develop and execute group ticket sales promotions.

· Meets and exceeds defined sales goals.

· Maintains accurate records of all prospecting activities and closed sales.

· Represents, actively promotes, and sells team at events, including Colorado Rapids games, outside ticket events, and ticket on-sales.


MINIMUM POSITION QUALIFICATIONS:

· Bachelor’s degree or equivalent combination of education and experience.

· Minimum of one year outside/inside sales experience.

· Advanced sales training and knowledge of sales techniques.

· Internally motivated with an acute attention to detail.

· Works well in a team environment.

· Strong written and verbal communication skills.

· Ability to quickly build rapport with customers and assess customer needs.

· Ability to work flexible hours, including evenings, weekends, and holidays.

· Must have transportation for appointments and ticket delivery.

· Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.


PREFERRED POSITION QUALIFICATIONS:

· Firm understanding of Kroenke Sports ticket products and services.

· Passion for the sport of Soccer.

· Knowledge of Major League Soccer and the Colorado Rapids.

· Established client base or extensive knowledge of Denver Metro market.

· Bilingual in English/Spanish a plus.

ACCOUNT EXECUTIVE, GROUP TICKET SALES - COLORADO RAPIDS

REPORTS TO: MANAGER, GROUP SALES

RESUME DEADLINE: JULY 5, 2017

SUBMIT RESUME TO: jobs@dsgpark.com


MINIMUM POSITION RESPONSIBILITIES:

· New group ticket sales for the Colorado Rapids.

· Prospects, networks, set appointments, and aggressively sells group ticket packages and events.

· Develops and executes group ticket sales promotions and events.

· Handles a high level of sales activity, including a minimum of 300 sales activities per week and 3 sales appointments per week. Sales activities include cold calls, social selling, e-mails, appointments, etc.

· Provides phone support and follow-up of ticket sales marketing campaigns.

· Meets defined sales goals.

· Full menu selling, including group sales, premium sales and new season ticket and partial plan sales for the Colorado Rapids.

· Represents, actively promotes, and sells team at events. (Colorado Rapids games, outside ticket events, ticket on-sales)


MINIMUM POSITION QUALIFICATIONS:

· Bachelor’s degree or equivalent combination of education and experience.

· Minimum of one year outside/inside sales experience.

· Excellent understanding of sales process, prospecting and phone sales.

· Internally motivated with an acute attention to detail.

· Works well in a team environment.

· Strong written and verbal communication skills.

· Must possess the 5 Key Characteristics of a successful employee: Passionate, Positive, Leadership, Hard Working and Open to Learning.

· Ability to quickly build rapport with customers and assess customer needs.

· Ability to work flexible hours, including evenings, weekends, and holidays.

· Must have transportation for appointments and ticket delivery.

· Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.


PREFERRED POSITION QUALIFICATIONS:

· Advanced sales training.

· Experience in B2B Sales.

· Minimum of one year professional sports industry experience.

· Firm understanding of Kroenke Sports ticket products and services.

· Passion for the sport of Soccer.

· Knowledge of Major League Soccer and the Colorado Rapids.

· Established client base or extensive knowledge of Denver Metro market.

· Bilingual in English/Spanish a plus.

SPORTS RETAIL - GAME NIGHT STAFF (VARIABLE HOUR)

REPORTS TO: SENIOR MANAGER, ARENA RETAIL

RESUME DEADLINE: JULY 31, 2017

SUBMIT RESUME TO: jobs@pepsicenter.com

POSITION SUMMARY:
The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations. Duties and responsibilities include but not limited to cashiering, restocking, sizing and straightening merchandise and as well as offering the best customer service possible.
 
MINIMUM POSITION RESPONSIBILITIES:
· Process sales during Denver Nuggets, Colorado Avalanche, Colorado Mammoth and Colorado Rapids games as well as regular business hours in a timely, accurate, and professional manner.
· Ability to use computer sales terminal with strong attention to detail.
· Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor.
· Offer assistance in answering questions with regard to merchandise and services available from Pepsi Center Retail.
· Refer unusual or difficult questions and problems to the managers on duty as needed to ensure proper resolution.
 
MINIMUM QUALIFICATIONS:
· Customer service experience.
· Ability to communicate effectively with co-workers and customers.
· Ability to work a varied schedule to include evenings, weekends, and holidays.
· Ability to work at least 50% of approx. 120 games.
· Ability to work in a fast-paced environment.
· Ability to stand up to five hours at a time.

CLUB SERVICES MANAGER

REPORTS TO: DIRECTOR, MEMBERSHIP SERVICES DENVER NUGGETS

RESUME DEADLINE: JULY 5, 2017

SUBMIT RESUME TO: jobs@pepsicenter.com

________________________________________________________________________

MINIMUM POSITION RESPONSIBILITIES:
· Develop and build strong relationships with all Club Lexus Courtside accounts through proactive communication, including seat visits, phone calls, emails, client office visits, and other communication creating personalized experiences through them.
· Provides high-end level of service to existing & new Club Lexus membership accounts.
· Meets defined renewal and sales goals. Including, but not limited to Club Lexus Memberships, annual suite leases, and team and concert suite rentals.
· Maximize customer satisfaction, attendance, and participation in all programs.
· Superior working knowledge of ticket memberships, pricing and benefits.
· Represents and actively promotes the team at special events, including Nuggets home games.
 
MINIMUM POSITION QUALIFICATIONS:
· Strong attention to detail, time management, and organizational skills.
· Strong verbal and written communication skills.
· Ability to exhibit good judgment and strong decision-making skills.
· Working knowledge of ticketing systems, Microsoft Dynamics (CRM), Excel, Word and Power Point.
· Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.
· Bachelor’s degree or equivalent combination of education and experience.
· Minimum of three years’ sales and service experience in professional sports or like industry.

SECURITY AGENT - VARIABLE HOUR

REPORTS TO:

SR. MANAGER, SECURITY

DEPARTMENT:

24 HOUR SECURITY – Pepsi Center

RESUME DEADLINE:

June 16, 2017

SUBMIT RESUMES TO:

jobs@pepsicenter.com

 
JOB OVERVIEW
Responsible for facility security: Access Control, CCTV monitoring, patrolling of KSE properties to include parking lots, traffic control, incident response, safety and emergency procedure response.

MINIMUM RESPONSIBILITES

  • Patrols Pepsi Center Campus, Paramount Theater and KSE Imprints; reports all safety and/or security concerns to appropriate personnel.
  • Provides access control for the facility through post requirements and building access control system.
  • Monitors Closed Circuit Camera system and Weather applications; reports all safety and/or Security concerns to appropriate personnel. Activates weather protocols.
  • Performs emergency response to fire alarms, evacuations, and other situations; is trained on and maintains proficiency regarding emergency respons
  • Provides initial investigation with documentation and provides follow-up on incidents including, but not limited to, building damage, injury to patron or employee, criminal activity and policy/procedure violations.
  • Performs functions as directed to establish a safe and efficient environment for building staff and guests.
  • Provides customer service to guests and employees of facility.
  • Provides logistical support of vehicles and freight for multiple vendors and events.
  • Handles complaints, disturbances or related problems with the public, staff or promoters.
  • Participates in internal and external training programs for regular and part-time employees.
MINIMUM QUALIFICATIONS
  •  Security & Customer service experience required.
  • Ability to work a minimum of 24 hours per week
  • Ability to communicate effectively and professionally with customers, visitors and other employees at all levels.
  • Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment.
  • Ability to communicate, both orally and in writing.
  • Knowledge of general security functions and arena facility operations highly preferred.
  • Knowledge of CCTV and Access control systems.
  • Ability to read, understand and interpret written and verbal instructions and reports.
  • Ability to work a varied schedule to include weekends and evenings/nights as needed.
  • Ability to obtain a merchant guard license upon hire.
  • High school diploma or GED. College course work desirable.
  • One to two years’ security operations, preferably in a large arena or sports facility.
  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards (preferred).

NETWORK ENGINEER

DEPARTMENT: INFORMATION TECHNOLOGY

SUBMIT RESUMES TO: JOBS@PEPSICENTER.COM

RESUME DEADLINE : July 3, 2017
 
JOB OVERVIEW

Responsible for maintaining business information technology operations at KSE with an emphasis on remote publishing offices (OSGIM) including network and system administration, telecommunications, and information security.

MINIMUM POSITION RESPONSIBILITES

  • Manages daily operation of remote office and equipment including servers, routers, switches and firewalls
  • Participates in network design activities and maintains appropriate documentation
  • Configures, implements, tests, and maintains all LAN/WAN components and connections
  • Performs system administration activities for servers and applications
  • Maintains full range of site IT operations and activities
  • Serves as liaison to publishing technical operations
  • Assists with help desk operations as necessary
  • Participates in staff meetings
  • Assists with operations at other facilities as needed
  • Plans for and implements disaster recovery/business continuity solutions
  • Develops after-hours support plans and resources
  • Provides telephone system support
  • Up to 25% travel to remote sites
  • Performs other duties as assigned

PREFERRED POSITION QUALIFICATIONS

  • Demonstrated proficiency in maintaining remote office IT operations
  • Demonstrated advanced problem solving capabilities
  • Advanced Proficiency with Microsoft Active Directory design, installation and management
  • Experience with VMWare ESXi
    • Experience with NAS systems
    • Experience with Citrix XenApp
    • Thorough knowledge of Windows (server and desktop) operating systems
    • Proficient in the configuration and management of network equipment including switches, routers, and firewalls
    • Knowledge of advanced network security concepts
    • Knowledge of backup/disaster recovery/business continuity concepts and operations
    • Cooperative attitude and flexible approach to a wide variety of situations
    • Excellent written and verbal communication skills
    • Ability to work independently
    • Formal technical training or Bachelor’s degree (preferred)
    • MCSE or equivalent certification preferred
    • CCNA or equivalent certification preferred
    • Five years experience working in a formal IT department with progressive operational responsibilities to include a minimum of 3 years’ experience working as a network analyst/administrator/engineer or equivalent.

CRM SPECIALIST

DEADLINE: JUNE 13, 2017

APPLY: KSE Career Center
 

JOB OVERVIEW:

This role will support utilization, development and data integrity of KSE’s customer relationship management system (Microsoft Dynamics CRM). Additionally, this position will assist in customer analysis and segmentation to drive measurable business results. This individual will proactively maintain a positive, influential reputation with staff andmanagement in demonstrating the importance of data driven information.

MINIMUM RESPONSIBILITIES:

  • Support sales, service, sponsorship, and operations in utilizing CRM to improve business operations
  • Support integration and maintenance of multiple data points into CRM
  • Analyze CRM data to develop effective segmentation and targeting for marketing campaigns
  • Assist in CRM training, department on-boarding, and continuing education
  • Build and maintain reporting dashboards in CRM
  • Ad hoc reporting and CRM database queries
  • Monitor and ensure CRM data is accurate
  • Fully document work processes and activities
  • All other duties as assigned
MINIMUM QUALIFICATIONS
· Minimum 1-3 years of work experience using CRM; Microsoft Dynamics CRM proficiency preferred
· Experience with KORE ProSports CRM a plus
· Understanding of enterprise business operations and concepts
· Familiar with one or more analytic tools (e.g. Access, Tableau, SAS, Minitab, R, or STATA etc.)
· Understanding of SQL and Database operations
· Experience working with formal CRM systems in an enterprise setting; Microsoft Dynamics CMR proficiency preferred
· Experience in complex, data driven problem solving.
· Demonstrated ability to effectively work and communicate with both technical and business minded professionals
· Ability to work independently
· Strong critical thinking, analytical and problem solving skills
· Bachelor’s Degree Preferred
· Minimum 1-3 years of work experience with CRM
· General office equipment to include computer/keyboard, copier, fax, phone, etc.

SR PAYROLL ANALYST

REPORTS TO: EXECUTIVE DIRECTOR, PAYROLL

RESUME DEADLINE: JUNE 9, 2017

SUBMIT RESUME TO: Apply here
 
 
MINIMUM POSITION RESPONSIBILITIES:
· Processes payroll, both domestic and international, in a timely manner and according to each company’s payroll schedule.
· Ensures payroll is complete and accurate.
· Researches issues and questions that arise.
· Implements and manages all payroll related interfaces including those with the general ledger, ADP, benefits, retirement savings, etc
· Prepares timely and accurate payroll reports for management.· Maintains employee master files.
· Loads, audits, and maintains all payroll information into ADP including TMSS system and any other types of payroll spreadsheets each payroll cycle.
· Performs all general ledger entries for assigned payrolls including creating journal entries, validating postings to appropriate accounts, and balancing payroll to the general ledger.
· Posts changes in pay and tax status, runs and modifies reporting, and performs miscellaneous maintenance as necessary.
· Validates tax compliance with local, state, and federal regulations.
· Knowledge of multi-jurisdiction taxation.
· Verifies appropriate set-up with ADP for accurate percentages for SUI, FUI, etc.
· Reviews tax calculations for players and staff.
· Calculates the taxable portion of all taxable fringe benefits (i.e. per diem and relocation payments for coaches, trainers and other team staff members when needed).
· Coordinates the year-end process of preparing W-2’s. Stays current on state and federal reporting requirements and ensures compliance.
· Identifies and works on process improvements including implementing changes.
· Provides prompt, friendly, courteous service to employees and players for any inquiries regarding paychecks and/or any other payroll related questions.
· Reviews and analyzes all data to find efficiencies, to determine reasonability, and to compare like payrolls for high level audit reasonability checks.
· Provides support for audits and reviews.
· Conducts 401k reporting to include NDT testing and 5500 filing; prepares 401K audit reports after every payroll and month-end payroll reporting for Accounting.
· Prepares Worker’s Compensation audit reports.
· Other duties as assigned.
 
 
MINIMUM POSITION QUALIFICATIONS:
· Associate degree in accounting or related field, Bachelor’s degree a plus.
· Minimum of five years of payroll experience in a company with 100+ employees.
· International payroll experience, including tax equalization.
· Minimum of four years’ experience working with ADP for payroll processing.
· Strong verbal and written communication skills.
· Strong attention to detail accuracy and timeliness.
· Self-motivated, flexible and able to handle multiple priorities.
· Must possess strong problem resolution and reconciliation skills.
· Experience with corporate financial software packages is needed.
· Strong Microsoft Office skills, especially Excel and Word required.
· Ability to maintain a high degree of confidentiality.
· Ability to work independently or as a team.
· Thorough knowledge of payroll functions and processes, including multi-state applications.
· Knowledge of ADP Workforce Now payroll system.
· Ability to work independently with little supervision.

PROMOTIONS ASSISTANT, RADIO

POSITION: PROMOTION ASSISTANT, RADIO

                                                                       

REPORTS TO: DIRECTOR OF MARKETING

 

CANDIDATE POOL: INTERNAL & EXTERNAL CANDIDATES

 

RESUME DEADLINE: OPEN UNTIL FILLED

 

SUBMIT RESUME TO: CLICK HERE    

____________________________________________________________________

Looking for energetic, well-spoken, outgoing individuals to join the KSE Radio Street Team. Team members will be the face of all four KSE Radio brands;  MIX 100 FM, KOOL 105 FM, 92.5 The WOLF FM and Altitude Sports Radio 950 AM. Street Teamer will interact with fans and visitors, give away prizes, take photographs and occasionally video, promote various contests or aspects of the stations, and generally reach out to each brand’s audience in a positive, memorable way.

 

Qualifications & Requirements:

·         Must be a social, outgoing, high-energy individual who is enthusiastic about promotions and marketing

  • Must have a flexible schedule and is able to work days, nights and weekends
  • Must be a great communicator and able to demonstrate/educate individuals with our brands, apps or any promotions that we might have going on at the time
  • Someone who is a self-motivator and is willing to approach clients, listeners, etc. and feels comfortable interacting with them is a must
  • Willing to work outdoors in any condition
  • Must have a valid Colorado driver’s license, proof of insurance and reliable transportation
  • Great verbal and interpersonal skills
  • Physical Demands: While performing the duties of this job, the employee could also be required to stand, walk or sit for a longer period of time. The employee will also be asked to lift and/or move items up to 50+ pounds, including setting up a 10’x10’ tent.

ON CALL PAINTER

REPORTS TO: CHIEF BUILDING ENGINEER

DEPARTMENT: ENGINEERING

RESUME DEADLINE: UNTIL POSITION FILLED

SUBMIT RESUME TO: JOBS@PEPSICENTER.COM
 
JOB OVERVIEW

Maintains various painted surfaces throughout KSE facilities as assigned including interior and exterior.

MINIMUM RESPONBSIBILITIES:

  • Prepares various surfaces to be painted to include repair of drywall, sanding, etc.
  • Paints various surfaces on the interior and exterior of the facility.
  • Hangs and repairs wall paper.
  • Stains wood
  • Assists other trades as needed.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Ability to work a varied schedule to include evenings, weekends and holidays.
  • Working knowledge of OSHA safety standards.
  • High school diploma or GED.
  • Three to five years of experience in professional painting to include use of all associated equipment, ladders, lifts, hand tools and paints; one year experience in a large arena or multiuse facility, highly preferred.
  • General office equipment including copier, fax, phone, computer/keyboard, etc.
  • Hand tools, power tools, lifts, ladders and other painting equipment.

Working Environment/Physical Activities:

  • Stand, walk, stoop, kneel, crouch, or crawl up to 1/3 of time.
  • Talk or hear, use hands to finger, handle or feel, reach with hands and arms, 2/3 or more of time.
  • Lift up to 50 lbs. up to 1/3 of time; up to 25 lbs. up to 2/3 of time.
  • Moderate to very loud noise.
  • Clear vision at 20”, depth perception and ability to adjust focus.
  • Wet, humid conditions, near moving mechanical parts, in high, precarious places, with toxic or caustic chemicals, in outdoor weather, in extreme cold (non-weather), up to 1/3 of time.
  • Work near fumes or airborne particles up to 2/3 of time.

DIRECTOR, HUMAN RESOURCES

REPORTS TO: VICE PRESIDENT HUMAN RESOURCES

SEND RESUMES TO: JOBS@PEPSICENTER.COM

RESUME DEADLINE: MAY 25, 2017


JOB OVERVIEW

Directs all aspects of the human resource function within the assigned business unit. Oversight includes recruitment, on-boarding, integration, employee relations, compensation, benefits, training and employee services either personally or through subordinates. Accountable for developing and implementing Human Resources policy and practice in the business unit. Directs and develops assigned Human Resources talent.


MINIMUM RESPONSIBILITIES

  • Directs the analysis, maintenance, and communication of records required by law, local governing bodies or other departments in the organization, employee personnel files, etc.
  • Recommends new company policies/procedures or updates to current policies; consults legal counsel to ensure that policies/procedures comply with federal/state law.
  • Directs the recruitment, selection and hiring process for positions including: advises hiring managers regarding position pay, advertising/recruitment methods, costs vs. results, guides managers through the interview/selection process, ie., legal limitations, development of interview questions, selection of final candidates, final selection, verbal offer of employment, etc.
  • Develops reports from the human resources information system to assist managers with information on various issues, ie., employee turn-over rates, suggested starting salary ranges, etc.
  • Advises managers and supervisors regarding employee relations and personnel issues to help ensure adherence to company policies/procedures and associated documentation is provided on a regular basis; consults with managers regarding disciplinary measures and terminations on a regular basis; conducts investigations into alleged employee misconduct as needed, provides summary of results and makes recommendation for action as needed; consults legal counsel as needed.
  • Manages compliance training initiatives, supervisory training and other general training topics; determines outside training sources, schedules training classes, communicates training schedule to employees and managers and tracks training class participant attendance.
  • Advises department managers of company policy regarding equal employment opportunities, wage and hour laws, employee benefits, performance evaluations, etc.
  • Analyzes wage and salary reports/survey data to assist hiring managers and/or department heads in determining competitive hourly wages or compensation packages.
  • Supports all Human Resources Staff and business unit leadership team
  • Studies legislation and other state and/or national decisions to assess industry trends.
  • Continuous educational development in human resources topics and trends.
  • Other duties as assigned.


SUPERVISORY DUTIES

  • Manages the Human Resources Manager, Human Resources Generalist, and Human Resources Coordinator.


MINIMUM QUALIFICATIONS

  • Ability to effectively present information and respond to questions from managers at all levels, employees and others.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret a variety of information and data and deal with several abstract and concrete variables.
  • General proficiency in HRIS, word processing and spreadsheet software, internet, and e-mail.
  • Human Resources Certification (SPHR preferred)
  • Bachelor’s degree preferred; or equivalent professional experience.
  • Seven or more years’ experience in a variety of human resources functions to include employee relations, compensation, benefits, and training required; one year direct supervisory and one-year management level experience required, or, equivalent combination of education and experience.

GUEST RELATIONS REPRESENTATIVE - VARIABLE HOUR

REPORTS TO: DIRECTOR, GUEST RELATIONS

RESUME DEADLINE: AUGUST 31, 2017

SUBMIT RESUME TO: jobs@pepsicenter.com
 
 
MINIMUM POSITION RESPONSIBILITIES:
· Greets guests and offers assistance in locating seats, concession stands, ATMs, smoking sections, bathrooms, etc. in arena and/or outdoor venue
· Assists wheelchair patrons to and from their seats
· Assists guests with questions or concerns
· Utilizes a radio to communicate with other staff members
· Distributes promotional items to patrons during specific events
· Relocates patrons to ADA seating when necessary
· Roams specific areas of the arena during an event to further assist patrons with issues
· Reports to Supervisors and Guest Relations Managers of issues, on-going problems, etc.; offers suggestions for solution; follows up to ensure issues are addressed and problems resolved
· Determines action to be taken in response to customer complaints or problems; consults with Supervisors and Managers to determine best course of action for unusual problems or situations
· Occasionally manages a kiosk position
· Other duties as assigned
 
 
MINIMUM POSITION QUALIFICATIONS:
· Excellent customer service skills with solid working knowledge of generally accepted standards of customer service and problem resolution.
· Ability to communicate effectively both verbally and in writing with the public, employees and vendors on a daily basis.
· Ability to work a varied schedule to include evenings, weekends and holidays.
· High school diploma or GED required.
· One year work experience required; some customer service or closely related experience preferred.
· General proficiency in word processing, e-mail, and excel spreadsheet programs preferred.

INSIDE SALES REPRESENTATIVE, COLORADO RAPIDS SALES ACADEMY

NOTICE OF OPENING
KROENKE SPORTS & ENTERTAINMENT


REPORTS TO: MANAGER, INSIDE SALES

RESUME DEADLINE: MARCH 30, 2017

SUBMIT RESUME TO: jobs@dsgpark.com


OVERVIEW:

Candidates that are selected for the Colorado Rapids Sales Academy (CRSA) will be part of an intense career development and sales curriculum executed in a fun, fast-paced, and competitive atmosphere. We accomplish this with sales training on the 6 Step Sales Process and follow it with consistent modeling and reinforcement of sales behaviors through engaging activities that produce results. This is a top program in the sports industry to prepare for a full time role in ticket sales. Candidates who excel in the program and meet expectations will be considered for full- time openings with the Colorado Rapids as they become available within the club. There is no guarantee of full-time employment upon completion of this program.

OPTIONAL: Submit a short video (60 seconds or less) answering this:

What makes you an exceptional Colorado Rapids Sales Academy candidate?

Recommended way to make and submit video is via Youtube and upload as an unlisted video. From there, copy the created link and include it in your email submission with resume attached.


MINIMUM POSITION RESPONSIBILITIES:

· Generate new ticket sales revenue focusing on Colorado Rapids season memberships, partial plan packages, premium inventory, and group packages

· Assist customers in securing the preferred programs, seats and events that best fit their needs

· Handle a high level of sales activity between outbound calls, stadium tours and out of office appointments

· Meets defined weekly sales, meeting and call goals

· Maintain complete and accurate customer records

· Assist with game day responsibilities of the sales department, including sales tables, client seat visits, and group events

· Represents the Colorado Rapids in a positive and professional manner

· Other duties as assigned


MINIMUM POSITION QUALIFICATIONS:

· Highly motivated with an interest to be successful in the field of sales

· Able to communicate clearly and effectively

· Ability to maintain a flexible work schedule, including evenings, weekends, and holidays

· Works well in a fast-paced, team environment

· Consistent, punctual and regular attendance

· Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs

· Ability to meet the driving requirements of the position


PREFERRED POSITION QUALIFICATIONS:

· Bachelor’s degree or equivalent combination of education and experience

· Aggressive, energetic, enthusiastic, competitive and committed to a sales career in sports

· Bi-lingual in Spanish beneficial but not required

ACCOUNT EXECUTIVE, RADIO

KSE RADIO VENTURES

 

POSITION: ACCOUNT EXECUTIVE

 

LOCATION: DENVER,COLORADO                             

 

REPORTS TO: SALES MANAGER

 

CANDIDATE POOL: INTERNAL & EXTERNAL CANDIDATES

 

SUBMIT RESUME TO: MediaCareers@TeamKSE.com

________________________________________________________________________

 

POSITION OVERVIEW

Turn your love of music and entertainment into a great career opportunity at KSE Radio Ventures, LLC!   

Do your friends often comment that you always are first to know about the up-and-coming local business or exciting community event?  Do you find yourself naturally connecting people and maximizing your relationships? Are you constantly noticing advertising messages you see and hear?  If so, you might be the dynamic sales person we are looking to join our team.

KSE Radio Account Executives are fearless self-starters with a strong knowledge of the local marketplace and pulse on consumer trends.  They have an expert ability to uncover new business opportunities and grow existing clients.  By connecting local brands to their desired customers, they crush their sales quotas by customizing marketing solutions using a robust suite of radio audience segments, digital extensions, and event sponsorships.  AEs that excel are strategic thinkers with a consultative approach to the sale process, who are also able to maintain focus and thrive in a high performance driven, fast paced environment. 

If this sounds like you, please forward your resume and share your sales success stories along with your history of goal attainment.  


DUTIES/RESPONSIBILITIES

·         Develop and cultivate leads using self-acquired sources, as well as use all assets and resources available

·         Set up face-to-face and phone meetings with media/marketing decision makers

·         Create marketing solutions that are mutually beneficial for the client and KSE Radio

·         Closing business and executing the client campaign as agreed upon

·         Develop meaningful relationships with advertising partners and clients, that leads to recurring revenue

·         Strategically constructs proposals/contracts within selling guidelines.

·         Communicating ongoing contact/sales activities to sales management team

·         Achieving individual quarterly and annual sales goals

·         Provide exceptional customer service to our clients

·         Continually build upon knowledge of industry trends, opportunities and innovations    


 

MINIMUM POSITION QUALIFICATIONS

·         Must have a proven track record of exceeding goals in sales with the ability to develop new business. 

·         Minimum of 1-2 years sales experience required – preferably in online advertising, direct marketing, sports sponsorship or other local media but will consider all sales backgrounds

·         Must have the ability to develop creative campaigns focused on meeting client needs

·         Strategic thinker with proven consulting and interpersonal skills.

·         Exceptional communication and presentation skills with the ability sell at all decision-making levels.

·         Self-motivated team player that can exceed goals and revenue expectations.

·         Flexible, and able to quickly adapt to new situations with positive attitude and a great sense of humor

·     Must be proficient in Microsoft Office programs.

·     Ability to work under tight deadlines with an acute attention to detail.

·     Media sales experience and knowledge of market demographics is a plus.

·         Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards. 

COLORADO RAPIDS STREET TEAM (ON CALL)

NOTICE OF OPENING

KROENKE SPORTS ENTERPRISES

 

 

POSITION:                            COLORADO RAPIDS STREET TEAM (ON CALL)

 

REPORTS TO:                      GAME PRESENTATION MANAGER

           

CANDIDATE POOL:                        INTERNAL AND EXTERNAL CANDIDATES

 

RESUME DEADLINE:          UNTIL FILLED

 

SUBMIT RESUME TO:         jobs@dsgpark.com

 

 

 

 

POSITION PURPOSE:

 

The Colorado Rapids Street Team member is part of a unique fleet of charismatic, knowledgeable, entrepreneurial, and dynamic individuals. These members are excited to share their passion for the Colorado Rapids with current and future Rapids fans. The most important part of the Street Team’s job is to promote the Colorado Rapids and offer a memorable fan experience.  Essentially, Street Team is the face of the Colorado Rapids.

 

 

MINIMUM POSITION RESPONSIBILITIES:

 

·         Represents the Colorado Rapids, Dick’s Sporting Goods Park, and their respective partners and sponsors as the brand ambassadors at events in the community year-round.

·         Responsible for club’s lead capture efforts including collection, distribution, and database maintenance.

·         Must be an expert at engaging consumers by developing a rapport in a short time through natural dialogue.

·         Market the Colorado Rapids coordinating partners to potential customers during each event throughout Denver and surrounding communities.

·         Creating and updating database for all leads collected during events.

·         The Street Team will be responsible for many game day servicing duties including; greeting clients as they enter Dicks Sporting Goods Park, assisting sponsorship department with various elements of activation, and assisting the marketing department in pre-game and halftime activities

·         Execute grassroots marketing promotions throughout the Denver area such as youth soccer tournaments, community events, festivals, parades, concerts, away game viewing parties, etc.

·         Sets-up, takes-down and transports the various elements of the Colorado Rapids Soccer Tour (truck, inflatables, prize wheel, tables, speakers, etc) at area events.

·         Performs occasional mascot duties at Rapids home games and other Street Team events.

 

 

 

MINIMUM POSITION QUALIFICATIONS:

 

·         Excellent communication skills

·         Charismatic and outgoing personality

·         Required team oriented individuals who work well under pressure, have a positive attitude, are self-starters, and carry themselves with a high level of pride and professionalism.

·         Passion for soccer and the Colorado Rapids

·         Must have access to internet

·         Available for 2-4 events a week

·         Must be available to attend and actively participate in 1-2 team meetings per month

·         Must be able to work under diverse weather conditions

·         Must be able to stand and remain mobile for extended periods

·         Must be able to perform activities with confidence and manage crowds

·         Fundamental knowledge of the Colorado Rapids, Major League Soccer, global soccer, and the local Colorado community preferred.

·         Experience with event production/promotions/game presentation is a plus

·         Local market knowledge is a plus

·         Flexible schedule – must be able to work unusual hours including evenings, weekends, and holidays as needed.

·         Must be 21 years of age or older.

·         Bilingual candidates are strongly encouraged to apply

SECURITY AGENT, (DICKS SPORTING GOODS PARK)

NOTICE OF OPENING

KROENKE SPORTS & ENTERTAINMENT

 

 

POSITION:                           SECURITY AGENT - DSGP

 

REPORTS TO:                     MANAGER, 24 HOUR SECURITY

 

CANDIDATE POOL:          INTERNAL AND EXTERNAL CANDIDATES

 

RESUME DEADLINE:       UNTIL FILLED

 

SUBMIT RESUME TO:      jobs@dsgpark.com,

 

 

 

GENERAL PURPOSE

Responsible for facility security, traffic control, parking lot security, and fire, safety and emergency procedures.

 

MINIMUM POSITION RESPONSIBILITIES:

·         Patrols all KSE venues and their respective grounds; reports all safety and/ or security concerns to appropriate personnel.

·         Performs emergency response to fire alarms, evacuations, and other situations; trains, and maintains proficiency regarding emergency response.

·         Establish and maintain effective working relationships with police, fire, EMS, and other security personnel and/or safety organizations.

·         Participates in internal and external training programs for regular and part-time employees.

·         Performs functions as directed to establish a safe and efficient environment for hosting facility events.

·         Investigates, reports, and provides follow-up on incidents including, but not limited to, building damage, criminal activity and policy/procedure violations.

·         Handles complaints, disturbances or related problems with the public, staff or promoters.

·         Provides logistical support of vehicles and freight for multiple vendors and events.

·         Provides customer service to guests and employees of the facility.

·         Provides initial investigation and documentation regarding incidents including building damage or injury to patrons or employees.

·         Other duties as assigned

 

MINIMUM POSITION QUALIFICATIONS:

·         High school diploma or GED.

·         One to two years security operations, preferably in a large arena or sports facility.

·         Ability to establish and maintain efficient working relationships with lessees, employees, patrons, and support organizations.

·         Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment.

·         Ability to communicate, both orally and in writing.

·         Knowledge of general security functions and arena facility operations highly preferred.

·         Knowledge of CCTV and Access control systems.

·         Ability to read, understand and interpret written and verbal instructions and reports.

·         Ability to work a varied schedule to include any shift (day, swing or grave), holidays, weekends and evenings/nights as needed at all KSE operated venues.

 

 

 

Kroenke Sports & Entertainment Internships

Altitude Sports

Outdoor Sportsman Group

Colorado Rapids/Dick's Sporting Goods Park

Aramark Employment Opportunities

  • ARAMARK EMPLOYMENT

ARAMARK EMPLOYMENT

We are currently accepting applications at the Pepsi Center between the hours of 9:00 am - 5:00 am Monday–Friday. Please fill out the application with your work experience and a phone number you may be reached at. Job interviews are by appointment only. The job Line number is 720.931.2028 for updated information only.

Now Hiring for:

  • Night Auditors
  • Stand Managers
  • Cashiers
  • Prep-Cooks and Cooks
  • Warehouse (day/evening)
  • Uniform supervisor/HR administrative assistant

CARVER

Carver required for Aramark during all Avalanche games. Must have carvery experience and be able to deal in a fast pace environment.Please contact Anne at 303 405 1222.



*ARAMARK Sports and Entertainment is an Equal Opportunity Employer and AA

Levy Restaurants Employment Opportunities

RPM Parking Companies Inc.

  • RPM PARKING EMPLOYMENT

RPM PARKING EMPLOYMENT

RPM Parking Companies is the premier parking Services Company at Pepsi Center and Dicks Sporting Goods Park. Our motto at RPM is “first impressions last” from the first interaction with the guests to the last interaction we insure the best possible customer service we can offer. Here at RPM we are looking for upbeat, outgoing and motivated people to join our team.

Positions currently available:

Cashiers

As a Cashier you will be interacting with guest as they arrive to offer our parking services and provide information the guest may need with a smile, giving our guests the best first impression while at our facilities.

Traffic Directors

As a Traffic Director you will assist the guest entering our facilities in finding open parking spaces as efficiently and safely as possible. Also, you will assist the guest in finding their way out safely at the end of the event and to help with any needs our guest have to give the best last impression possible.

Requirements for working at RPM Parking companies.

Your state issued ID or birth Certificate and Your federal issued social security card.

We are required to do a background check on all applicants for future employment so please be prepared when you come in.

Other requirements will be given when you are selected to join our team.

Please contact our staffing manager Jenifer Runk at 303.405.8546 or via email at jrunk@rpmparking.com to set up an appointment or for any further questions you may have.

Thank you and we are looking forward to hearing from you soon.

Argus Event Staffing, LLC

  • ARGUS EVENT STAFFING, LLC

ARGUS EVENT STAFFING, LLC

We appreciate your interest in joining Argus Event Staffing. Argus knows that our most valuable asset is our employees. We put every effort into ensuring that the best-and-brightest of today’s workforce are recruited, hired, and trained to add to our successful team of event staffing professionals. Before taking the time to complete the application and interview process, we want to tell you what it is like to work for The Argus Companies so you can decide if becoming an Argus Team Member is the right job for you.

As an Argus Team Member, you are tasked with creating the BEST “First Impression Customer Service™” at our venues and events, and all Argus Team Members know they are representing the core expectations of an exceptional employee. Your required duties may vary venue to venue, however we strive to provide consistency within our training and standards so there is never a question of the duty you are expected to perform. While some positions may not be glamorous or offer you a view of the event, each and every position is vital to the safety and security of the venues we work. We strive to provide the absolute best first impression management and customer service to our clients and guests.

Working for Argus Event Staffing is a career like no other- you will gain valuable work experience, work varied events, make new friends along the way and be a part of an amazing team!


THE FOLLOWING POSITIONS ARE AVAILABLE:

Ticket Checkers…Ticket Checkers will be responsible for greeting guests, monitoring the ticket taking process, directing and answering overall facility questions.

Ushers…Ushers will be responsible for politely greeting guests, checking tickets, ushering guests to their correct seats and answering overall facility questions.

Event Security…Event Security will be responsible for greeting media, players and guests in a polite, cheerful manner, checking credentials, securing Locker / Dressing rooms, securing the stage / floor, security screening, providing proper directions and answering overall facility questions.

Please contact the Main Office at 303.799.1140 or visit www.argus-companies.com for further information.